Healthcare
Patient / Client / Customer medical records are protected by strict provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). In addition, state regulations apply to all Medical Facilities including Hospitals, Physicians, Hospice, Home Health, Rehabilitation Centers, Nursing Homes, Assisted Living Facilities, Durable Medical Equipment companies and Non-medical Home Care Agencies to name a few.
States have adopted their own regulations for these entities to operate. In addition to Patient / Client / Customer medical records are the financial records associated with each. The IRS has a plethora of rules and regulations. The result of all this regulation results in mountains of paperwork, space requirements, file cabinets, resources to maintain and search for pertinent records.
Depending on how the facility established their filing system, finding the right document can be a nightmare, particularly when time is of the essence. A patients life can be put in jeopardy.
Risk management is key! A disaster recovery policy needs to be updated and infrastructure put in place to prevent record loss in recent catastrophic events like Katrina and IKE, associated tornadoes, earthquakes, lightening strikes, flooding. Internal office fraud or destruction of critical paper documents can also be prevented.
Managing your critical assets,
records and archives in ZetaVault, our collaborative business hub allows a state regulatory audit of your license or e-discovery in case litigation and can be as easy as granting the auditor or attorney access to
ZetaVault. Specific requested files, customer satisfaction surveys, quality assurance performance improvement findings, expected outcomes, field supervisory visits, medication allergic reactions and drug interactions, facility staff performance reviews, and other records can easily be accessed by simply granting a user name and password.
Through our experience in best practices and risk management our clients have seen the incredible and validated value in using COR² Technology and ZetaVault.